Purpose for storing and processing data |
Legal basis for storing and processing data |
When and with whom your data is shared |
Retention policy |
To meet the requirements of any contractual relationship or agreement with you arising out of the product or service you have requested |
To meet the requirements of our agreement and terms and conditions of use. |
As required; with CVNA or one of our affiliated organisations or ministry partners |
Minimum 6 years from the end of the period of contract or active subscription |
To provide technical support to you in connection with any of our products or services |
To meet the requirements of our agreement and terms and conditions of use |
As required; with CVNA or one of our affiliated organisations or ministry partners |
End of the period of contract or active subscription |
To meet our legitimate interest in improving CVNA products, services, our user experience and to develop our business (includes the ability to audit usage of our website and Apps) |
To meet the requirements of our agreement and terms and conditions of use; and/or you have given consent |
As required; with CVNA or one of our affiliated organisations or ministry partners |
End of the period of contract or active subscription |
To establish (with your explicit consent), maintain and/or manage our relationship with you |
You have given consent |
As required; with CVNA or one of our affiliated organisations or ministry partners |
End of the period of contract or active subscription |
To protect against error, fraud, theft and damage to our property |
To meet the requirements of our agreement and terms and conditions of use and/or meet legal or regulatory requirements |
As required; with government regulatory and/or enforcement bodies, external auditors, internal auditors, CVNA legal representation |
Minimum of 6 years |
To enable us to comply with applicable law or regulatory process (for example, we may collect personal information to satisfy the obligations imposed on us by various regulators) |
To meet legal or regulatory requirements |
As required; with CVNA or one of our affiliated organisations or ministry partners, government regulatory and/or enforcement bodies, external auditors, internal auditors, CVNA legal representation |
Minimum of 6 years |
To communicate with you (with your explicit consent) about our ministry and resources, which may be of interest to you |
You have given consent |
As required; with CVNA |
End of the active subscription |
To respond to any complaint you may make |
You have given consent |
As required; with CVNA or one of our affiliated organisations or ministry partners |
Minimum 3 years after the closure of the complaint process |
Process applications for employment |
You have given consent, and to meet legal requirements |
As required; with CVNA |
Minimum 6 months after applications and minimum 6 years after any employment |